Best Customer Service . . .
A few days ago a couple of guys opened an Otaku's store in my city (a place to buy anime/manga stuff and some other things like videogames merchandising), where there was no store of its type before.
As soon as I came into their store, the girl at the reception area greeted me, and then asked for my name very politely. She showed me all through the store which was a very little place.
She talked to me in a very kind way, always saying my name, asking me what kind of things I would like to see in the store.
She even asked me if I wanted to play some songs I liked on her pc even though the Japanese songs I liked were hard to find.
Now I am sure that Otaku store, in the future, will grow a lot and get many clients fast. Their way of doing things, makes you end up being their friends.