T-Mobile's Superb Customer Service
(Palm Bay, Fl, USA)
After deciding to cancel my current cell phone service I decided I would try T-Mobile. I am so glad that I did.
I saw the MyTouch phone on sale for $99.00. I knew I had to have it for that price. Needless to say, I didn't know there was a cut off time to receive that price, and sure enough when I called it was after the cut off time.
However, I spoke to a woman who informed me she would love to gain me as a customer and, said she would still give me the price offer. I was ecstatic as I really wanted the phone and was on a limited budget.
Not only did I get a great price on my phone, they also informed me that since I work for a certain company I would get monthly discounts. Well, this definitely made my night to say the least.
The T-Mobile reps are courteous, prompt and understanding. I have had a couple instances where I had to call them back, and every time I have they have corrected the problem and made sure I was 100% satisfied in the process.
I highly recommend them to anyone looking for a cell phone provider as they are very understanding and work with you as much as they can which is hard to find now days.
I highly recommend T-Mobile cell phones and there customer service.